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I-KPAL Ukusekela kwezobuchwepheshe

J.W Film/ specialized paint protection films. We subscribe to the belief that we will only be as successful as our customers are. An important part of how we support the efforts of our customers is through our superior support services.

While our technical support personnel are available to help you monday through friday from 8:30 am to 5:30 pm, issues can also be easily resolved via our online support. Here, you will find complete installation instructions, answers to the most frequently asked questions, installation tips, as well as sequential installation photos and video clips. If you are still unable to resolve the technical issue after browsing the site, you may choose to contact our technical support department by phone toll free at 0086-574-89257752, or send us a request through our support form.

Iwaranti Ukuhlanganisa

J.W Film/ specialized paint protection films. To be free of manufacturer defects for five years from the date of purchase. Covered defects include: yellowing, staining, cracking, blistering and delaminating.

Izimangalo Inqubo

To file a claim, first attempt to contact the authorized KPAL installer who performed the installation. In the event you are unable to contact the original authorized kpal installer, for any reason, please contact KPAL. You must retain the warranty card, a copy of your original receipt identifying coverage areas and remit to KPAL as requested to process your claim. For valid claims, KPAL will have an authorized KPAL installer remove and reapply KPAL protection film to areas determined to be covered by the warranty including parts and labor.

Ukulinganiselwa

The warranty and remedies described above are the exclusive warranties available. Authorized KPAL installers do not have authorization to modify or extend the warranty in any fashion. KPAL will be solely responsible for determining validity of all claims and reserves the right to deny claims that do not meet the criteria as described above. the replacement of the defective film, including parts and labor, is the exclusive remedy; liability does not extend to any other damages, incidental, consequential, or otherwise. Reimbursement for labor charges covered by this warranty will be made directly to the authorized kpal installer and will be calculated by using the coverage allowance published by KPAL.